How to Fix Common Website and Application Access Issues
Published Dec 19, 2018 · Updated Aug 13, 2026
We are aware of the position on distributed content over various regions. Our team is working to keep its content accessible to our users.
NOTE: If you're trying to access Netflix, it's content is only working with the US Virtual Location for Premium users. We cannot promise it will work for other Virtual Locations.
One workaround that may work for you is to
1. disconnect and reconnect in the hope of getting a different IP range
2. Clear your browser’s cookies as explained here.
3. After clearing your browser's cookies and disconnecting and reconnecting to Betternet
4. Try to stream geo-restricted content again.
5. Try these steps again to try with a new IP address.