Please follow the steps below for basic troubleshooting for accessing websites and applications.

1. Try changing to different Virtual locations.

• Remember we offer over 125+ locations to choose from. Test which location would work best for you.

2. Clear your browser’s cookies as explained here.

3. After clearing your browser's cookies and disconnecting and reconnecting to Betternet.

4. Try to stream geo-restricted content again.

5. Try these steps again to try with a new IP address